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Is a facility licensing complaint the same thing as an APS report?

No. A facility licensing complaint about a specific community's compliance with state regulations goes to the Ohio Department of Health. A suspected c

Quick answer

No. A facility licensing complaint about a specific community's compliance with state regulations goes to the Ohio Department of Health. A suspected case of abuse, neglect or exploitation of an individual goes to county Adult Protective Services.

HomeQuestionsIs a facility licensing complaint the same thing as
Answer

No. A facility licensing complaint about a specific community's compliance with state regulations goes to the Ohio Department of Health. A suspected case of abuse, neglect or exploitation of an individual goes to county Adult Protective Services.

What to do next

These two systems serve different purposes and sometimes both apply to the same underlying situation. If your concern is that a facility is systemically understaffed, unsafe, or out of compliance with its license, that's a matter for the Ohio Department of Health's regulatory process. If your concern is that a specific individual -- inside a facility or at home -- is being abused, neglected or financially exploited, that's a matter for APS. When in doubt about which applies, or if the situation involves both a facility-wide problem and harm to a specific resident, it's reasonable to contact both.

Related questions

Questions families ask

Is a facility licensing complaint the same thing as an APS report?

No. A facility licensing complaint about a specific community's compliance with state regulations goes to the Ohio Department of Health. A suspected case of abuse, neglect or exploitation of an individual goes to county Adult Protective Services.

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