Answer
Pro Seniors, Inc., based at 7162 Reading Road, Suite 1150, Cincinnati, OH 45237, is the Southwest Ohio regional ombudsman office, reachable at 1-800-488-6070.
How this actually works
Pro Seniors covers our entire four-county coverage area -- Hamilton, Butler, Warren and Clermont -- plus Clinton County, which means a Cincinnati-area family doesn't have to figure out which of several regional offices applies based on which suburb they're in. That's not true everywhere; some metros straddle multiple ombudsman regions, which complicates things considerably. Confirm current contact information directly at proseniors.org before relying on a phone number picked up from a secondary source, since contact details for regional offices can change over time.
Related questions
- What does Ohio's Long-Term Care Ombudsman actually do?
- What is the difference between the ombudsman and a facility licensing complaint?
- Can the ombudsman act on my behalf if my parent doesn't want a complaint pursued?
- Is there a fee to use the Long-Term Care Ombudsman program?
- Does the ombudsman handle in-home care complaints, or only facility residents?
